eG Monitoring
 

Measures reported by UNCCheckTest

It is normal practice for Windows users to access folders on remote servers using the UNC path of those servers.

Typically, if a user does not have the required access permissions to the remote server, or if the remote server is down, or if the network link to the remote server breaks, then that user will be unable to access that remote server using its UNC path.

To alert administrators to the inaccessibility of specific remote servers/folders well before users complain, the UNC Path Checks test periodically checks whether/not the UNC path configured for each of those remote servers is available. The time taken to access the remote server/folder is also reported, so that administrators are notified of probable network latencies.

This test is disabled by default. To enable the test, go to Agents -> Tests -> Enable/Disable, pick Microsoft Windows as the Component type, select Performance as the Test type, and pick the UNCCheckTest from the DISABLED TESTS list, and click Update.

Outputs of the test: One set of results for every sharename configured

Descriptor: Sharename

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Availability Indicates whether/not this UNC path is accessible.  

If the configured UNC path is available, then this measure will report the value Yes. If the value of this measure is No, it means that the UNC path is unavailable/inaccessible.

Typically, if a user does not have the required access permissions to the remote server, or if the remote server is down, or if the network link to the remote server breaks, then that user will be unable to access that remote server using that UNC path.

The numeric values that correspond to the measure values (Yes/No) are listed in the table below:

Measure Value Numeric Value
Yes 100
No 0

Note:

By default, this test reports the Measure Values only to indicate the accessibility / availability of the UNC path. In the graph of this measure however, the same is achieved using the numeric equivalents only.
Response_time Indicates the time taken to access this UNC path. Secs

Ideally, the value of this measure should be low.

A high value could be indicative of a latent network connection between the agent host and the remote server being accessed.