eG Monitoring
 

Measures reported by CUCMSysInfoTest

When the Cisco Unified Call manager system is down or not responding, then the IP phones and/or gateways registered with the Call manager loses the registration. Due to this the user experiences a delayed/no dialer tone. Therefore, it is very essential to monitor the status of the system to prevent such serious service issues. CUCMSysInfoTest helps administrators in this regard. This test tracks the current status of the Call manager System and reports whether the system is up and running. This may help administrators troubleshoot the issues before end users start complaining.

Outputs of the test : One set of results for every host being monitored.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
status Indicates the current status of the system.   The values reported by this measure and its numeric equivalents are mentioned in the table below:

Measure Values Numeric Values
Unknown 1
Up 2
Down 3

Note:

This test typically reports the Measure Values listed in the table above to indicate status of the system. However, the graph of this measure is represented using the numeric equivalents only.

The detailed diagnosis of this measure lists the CCM version, CCM Inet address, and CCM cluster ID.