eG Monitoring
 

Measures reported by MTMTeamOprtnTest

One of the reasons why users opt for a team in Microsoft Teams is that it enables them to quickly and securely update the team, list, remove and add members to the team from anywhere through any desktop/device. However, at runtime, if Microsoft Teams is unable to deliver the high-quality experience it promises to the users accessing the team, IT administrators will be forced to hunt for alternatives. To avoid such an outcome, administrators should make sure that the guaranteed Microsoft Teams service levels are delivered at all times. For this, administrators will have to periodically check the time it takes to update the team, retrieve the team properties, list and add members to the team in Microsoft Teams, isolate bottlenecks proactively, and plug the holes before users complain. The MTMTeamOprtnTest test helps administrators in this exercise.

At configured intervals, this test emulates an update to the properties of the team, retrieve the member collection of the team and update the role of a member in the team and reports the time it takes to perform each of these operations. This provides administrators with early indicators of problem conditions, thus enabling them to resolve the problem before any irrepairable damage is done.

Note:

This test uses the Microsoft Graph API. Tests that use Microsoft Graph API may not start reporting metrics right away. Sometimes, they may go without reporting metrics for over 48 hours. This is normal behavior, and it occurs because, Microsoft does not collect/refresh the metrics as frequently as the test executes.

Outputs of the test : One set of results for the monitored Microsoft Teams

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
getTeam_status Indicates whether/not the retrieval of the properties and relationships of a team was successful.   The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Success 1
Failed 0
Note:

By default, this measure reports the Measure Valuesdiscussed in the table above. However, in the graph of this measure, the retrieval status of the properties and relationships of a team is indicated using the numeric equivalents only.
getTeam_Tim Indicates the time taken by this test to retrieve the properties and relationships of the team. Seconds Ideally, the value of this measure should be low. A high value is indicative of a poor user experience while accessing the team. The reasons for the same should be investigated.
updatTeam_status Indicates whether/not the update to the properties of the team was successful.   The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Success 1
Failed 0
Note:

By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure, the update status of the properties of the team is indicated using the numeric equivalents only.
updatTeam_Tim Indicates the time taken by this test to update the properties of the team. Seconds Ideally, the value of this measure should be low. A high value is indicative of a poor update experience with the team. The reasons for the same should be investigated.
getMem_status Indicates whether/not the retrieval of a member from the team was successful.   The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Success 1
Failed 0
Note:

By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure, the retrieval status of a member from the team is indicated using the numeric equivalents only.
getMem_Tim Indicates the time taken by this test to retrieve a member from the team. Seconds Ideally, the value of this measure should be low. A high value is indicative of a poor user experience with the team. The reasons for the same should be investigated.
lstMem_status Indicates whether/not the retrieval of member collection of the team was successful.   The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Success 1
Failed 0
Note:

By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure, the retrieval status of member collection of the team is indicated using the numeric equivalents only.
lstMem_Tim Indicates the time taken by this test to retrieve the members of the team. Seconds Ideally, the value of this measure should be low. A high value is indicative of a poor user experience with the team. The reasons for the same should be investigated.
updatMem_status Indicates whether/not updating the role of a member in the team was successful.   The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Success 1
Failed 0
Note:

By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure, the status of updating the role of a member in the team is indicated using the numeric equivalents only.
updatMem_Tim Indicates the time taken by this test to update the role of a member in the team. Seconds Ideally, the value of this measure should be low. A high value is indicative of a poor user experience with the team. The reasons for the same should be investigated.