eG Monitoring
 

Measures reported by CtxLicUserDevTest

In Citrix environments where thousands of users log in, if a few users are no longer associated with that infrastructure or are an extended period of leave, the licenses assigned to those users will remain unused. Similarly, if the devices used by the users are out of service, then, the licenses allotted to such users using that device too will also remain unused. If the licenses are not released periodically from such users, then, there may arise a shortage of licenses to genuine users who log into the citrix environment on a regular basis. To optimize the license allocation to the users, it is essential to first isolate users who have not logged into the infrastructure in the recent past and release the licenses held by such users and devices. For this purpose, administrators can use the CtxLicUserDevTest.

This test auto-discovers the license types used in the target Citrix environment and for each license type, reports the number of users who have not logged in. This test also reports the count of devices that were not used by the users to log in during the recent past. The detailed diagnostics of this test helps administrators figure out the exact name of the users who have not logged in recently and the name of the devices that have not been used by the users for log in during the recent past.

Outputs of the test: One set of results is reported for every Citrix license type being managed by the monitored Citrix License server.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
User_not_logged_in Indicates the number of users (possessing this license type) who have not logged in beyond the days configured against the USERS NOT LOGGED IN DAYS parameter. Number Use the detailed diagnosis of this measure to figure out the name of the users, the licenses used by the users and the lat login date/time of the users who have not logged in recently.
Device_not_logged_in Indicates the number of devices that have not been used for login by the users (possessing this license type) beyond the days configured against the DEVICES NOT LOGGED IN DAYS parameter. Number Use the detailed diagnosis of this measure to figure out the devices that are used by the users, the licenses used by the users and the last login date/time of the users.