eG Monitoring
 

Measures reported by HrznAccGateTest

If user sessions are unable to access their desktops/applications, and the HrznBrokerTest test does not reveal any connectivity issues with the connection server, then administrators need to figure out where else the bottleneck could be - could the gateway appliance itself be unreachable? could sessions be failing at login? or is the protocol used disabled on the appliance? The HrznAccGateTest test leads you to the source of this bottleneck! This test tracks user sessions to the gateway appliance and discovers the different type of sessions handled by the appliance, in terms of the protocol used - eg., PCoIP sessions, RDP sessions, Blast sessions etc. The test then reports the status of each session type, thus indicating the types of sessions that are disabled, unreachable, or not running on the appliance. The test also periodically checks the status of the appliance and reports abnormalities (if any). Using detailed diagnostics, you can even accurately pinpoint the reason for the abnormal status. In addition, the test also tracks session logins and alerts administrators if any login fails. With the help of this test therefore,administrators can quickly determine why user sessions are unable to reach their desktops/applications.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Status Indicates the current status of the monitored gateway appliance.   The values that this measure can report and their corresponding numeric values are detailed in the table below:

Measure Value Numeric Value
Running 1
Not Running 2
Partial Running 3
Disabled 4
Idle 5
Not Reachable 6

Note:



By default, this measure reports the Measure Values listed in the table above to indicate the current status of the gateway appliance. In the graph of the measure however, the same is indicated using the numeric equivalents only.

If this measure reveals that the gateway appliance is in an abnormal state presently, then, you can use the detailed diagnosis of this measure to determine the reason for the abnormal status.

Session_count Indicates the current number of sessions on the gateway appliance. Number The value of this measure includes all protocol sessions.
Auth_count Indicates the number of authenticated sessions. Number  
High_mark Indicates the high water mark of sessions count on the gateway appliance. Number By tracking the variations to this measure over time, you can figure out the maximum number of sessions the appliance can handle.
Bro_status Indicates the current status of the VMware Horizon Connection server connected to the target Access Gatway.   The values that this measure can report and their corresponding numeric values are detailed in the table below:

Measure Value Numeric Value
Running 1
Not Running 2
Partial Running 3
Disabled 4
Idle 5
Not Reachable 6

Note:

By default, this measure reports the Measure Values listed in the table above to indicate the current status of the connection broker. In the graph of the measure however, the same is indicated using the numeric equivalents only.

If this measure reveals that the broker is in an abnormal state presently, then, you can use the detailed diagnosis of this measure to determine the reason for this abnormal status.
Success_logins Indicates the number of logins that were successful. Number Ideally, the value of this measure should be high.
Failed_logins Indicates the number of logins that failed. Number Ideally, the value of this measure should be 0.
Back_status Indicates the current status of the backend.   The values that this measure can report and their corresponding numeric values are detailed in the table below:

Measure Value Numeric Value
Running 1
Not Running 2
Partial Running 3
Disabled 4
Idle 5
Not Reachable 6

Note:



By default, this measure reports the Measure Values listed in the table above to indicate the current status of the backend. In the graph of the measure however, the same is indicated using the numeric equivalents only.

If this measure reveals that the backend is in an abnormal state presently, then, you can use the detailed diagnosis of this measure to determine the reason for this abnormal status.
Edge_service_status Indicates the current status of the Edge service.   The values that this measure can report and their corresponding numeric values are detailed in the table below:

Measure Value Numeric Value
Running 1
Not Running 2
Partial Running 3
Disabled 4
Idle 5
Not Reachable 6

Note:

By default, this measure reports the Measure Values listed in the table above to indicate the current status of the backend. In the graph of the measure however, the same is indicated using the numeric equivalents only.
If this measure reveals that the Edge service is in an abnormal state presently, then, you can use the detailed diagnosis of this measure to determine the reason for this abnormal status.
Pcoip_stat Indicates the current status of the PCoIP protocol.   The values that this measure can report and their corresponding numeric values are detailed in the table below:

Measure Value Numeric Value
Running 1
Not Running 2
Partial Running 3
Disabled 4
Idle 5
Not Reachable 6

Note:

By default, this measure reports the Measure Values listed in the table above to indicate the current status of the PCoIP protocol. In the graph of the measure however, the same is indicated using the numeric equivalents only.
If this measure reveals that PCoIP protocol is in an abnormal state presently, then, you can use the detailed diagnosis of this measure to determine the reason for this abnormal status.
Pcoip_sess Indicates the current number of PCoIP sessions. Number  
Max_pco_sess Indicates the high watermark of PCoIP sessions. Number  
Balst_stat Indicates the current status of the Blast protocol.   The values that this measure can report and their corresponding numeric values are detailed in the table below:

Measure Value Numeric Value
Running 1
Not Running 2
Partial Running 3
Disabled 4
Idle 5
Not Reachable 6

Note:

By default, this measure reports the Measure Values listed in the table above to indicate the current status of the Blast protocol. In the graph of the measure however, the same is indicated using the numeric equivalents only.
If this measure reveals that the Blast protocol is in an abnormal state presently, then, you can use the detailed diagnosis of this measure to determine the reason for this abnormal status.

Blast_sess Indicates the current number of Blast sessions Number  
Max_blast_sess Indicates the high watermark of Blast sessions. Number  .
RDP_status Indicates the current status of the RDP protocol.   The values that this measure can report and their corresponding numeric values are detailed in the table below:

Measure Value Numeric Value
Running 1
Not Running 2
Partial Running 3
Disabled 4
Idle 5
Not Reachable 6

Note:

By default, this measure reports the Measure Values listed in the table above to indicate the current status of the RDP protocol. In the graph of the measure however, the same is indicated using the numeric equivalents only.

If this measure reveals that the RDP protocol is in an abnormal state presently, then, you can use the detailed diagnosis of this measure to determine the reason for this abnormal status.

RDP_session Indicates the current number of Blast sessions. Number  
Max_rdp_sess Indicates the high watermark of RDP sessions. Number  
Utserver_status Indicates the current status of the Utserver protocol.   The values that this measure can report and their corresponding numeric values are detailed in the table below:

Measure Value Numeric Value
Running 1
Not Running 2
Partial Running 3
Disabled 4
Idle 5
Not Reachable 6

Note:

By default, this measure reports the Measure Values listed in the table above to indicate the current status of the Utserver protocol. In the graph of the measure however, the same is indicated using the numeric equivalents only.

If this measure reveals that the Utserver protocol is in an abnormal state presently, then, you can use the detailed diagnosis of this measure to determine the reason for this abnormal status.

Utserver_session Indicates the current number of Utserver sessions. Number  
Max_uts_sess Indicates the high watermark of Utserver sessions. Number