eG Monitoring
 

Measures reported by MTMConneChecksTest

If Microsoft Teams is unavailable/inaccessible, then users will not be able to use the same until such time the connection to Microsoft Teams is restored. The lack of Microsoft Teams connectivity, even for a brief while, can severely hamper business correspondence, affect user productivity, and ultimately hit revenues. To avoid this, administrators should continuously track the connectivity to Microsoft Teams so that they promptly detect any break/slowness in connectivity, and proactively initiate corrective measures. This is where the MTMConneChecksTest test helps!

This test emulates an HTTP connection to the portal URL, portal.office.com. In the process, this test reports whether Microsoft Teams is accessible or not, and if so, how long it takes for the users to connect to. This way, the test proactively reveals poor connectivity to Microsoft Teams, and thus enables administrators to initiate remedial measures before users complain.

Outputs of the test : One set of results for the monitored Microsoft Teams.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Connection_Status Indicates the current connection status of Microsoft Teams.   The values reported by this measure and its numeric equivalents are mentioned in the table below:

State Numeric Value
Success 1
Failure 0

Note:

By default, this measure reports the States listed in the table above to indicate the current connection status of Microsoft Teams. The graph of this measure however, is represented using the numeric equivalents only i.e., 0 or 1
Time_taken_to_connect Indicates the average time taken by the users to connect to Microsoft Teams. Seconds Ideally, the value of this measure should be low. A high value for this measure is often associated with poor user experience indicating that the users took abnormally longer than usual to connect to Microsoft Teams. To ensure a high quality experience for Microsoft Teams users, you need to investigate why connectivity is slow and fix it.