eG Monitoring
 

Measures reported by ClientTest

The eG suite provides out-of-the-box integration with two client emulators, namely, CitraTest and QA Wizard. Client emulators are performance testing tools that build a typical user request (to a service) by accurately recording every click, keystroke, and image in a script, and execute the script to capture the availability and response time measures. The novel user-emulation techniques of the client emulators complement eG's proactive monitoring and alerting capabilities, and provides customers with a powerful solution that can instantaneously report the availability and response time for critical IT services. The ClientTest measures the availability and responsiveness of a service using a client emulator named QA Wizard.

Measurement Description Measurement Unit Interpretation
Availability Whether the application/page that is being accessed by the script is available or not Percent This relates to the availability of the page, i.e whether a page has downloaded successfully or not. It is expressed in terms of percentage (%) - 100%,if the download is a success, and 0% if not.
Response_time The time taken by the application/page that is being accessed by the script, to download. Secs Higher the value of this measure, poorer the responsiveness of the application being monitored.