eG Monitoring
 

Measures reported by O365ConecChecksTest

If the Office 365 portal is unavailable / inaccessible, then users will not be able to use the Microsoft Office suite and other critical services (Exchange server, Skype for Business, SharePoint, etc.) on the cloud, until such time the connection to the portal is restored. The lack of HTTP/S connectivity, even for a brief while, can severely hamper business correspondence, affect user productivity, and ultimately hit revenues. To avoid this, administrators should continuously track the connectivity to the portal, so that they promptly detect any break/slowness in connectivity, and proactively initiate corrective measures. This is where the O365 Portal Connectivity test helps!

This test emulates an HTTP connection to the portal URL, portal.office.com. In the process, the test reports whether the portal is accessible or not, and if so, how long it takes to connect to the portal. This way, the test proactively reveals poor connectivity to the portal, and thus enables administrators to initiate remedial measures before users complain.

Outputs of the test : One set of results for the Office 365 portal being monitored.

First-level descriptor: Domain name

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Connection_Status Indicates whether/not the portal is accessible over HTTP/S.   If HTTP/S connectivity to the portal is available, then this measure will report the value Success. If the connectivity is unavailable, then this measure will report the value Failed.

The values that this measure can report and their corresponding numeric values are listed in the table below:

Measure Value Numeric Value
Managed 1
Federated 2

Note:

By default, this measure reports the Measure Values listed in the table above to indicate the authentication type of a domain. In the graph of this measure however, the same is indicated using the numeric equivalents only.

Time_taken_to_connect Indicates the average time taken to connect to the portal. Seconds An abnormally high value is a cause for concern, as it indicates that it is taking too long to connect to the portal over HTTP/S. To ensure a high quality experience for Office 365 users, you need to investigate why connectivity is slow and fix it.