eG Monitoring
 

Measures reported by PrintJobStatTest

This test reveals statistics pertaining to the operational and non-operational states of print jobs that are being queued for printing. Besides, this tests also reports the total number of jobs submitted for printing and the number of print jobs that exceed a configured size limit. This way, administrators are alerted to excessive load on the print server, and processing bottleneck in the print queue.

Outputs of the test : One set of results for the target Microsoft print server being monitored.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
OK_status Indicates the number of jobs that are currently in OK status. Number The detailed diagnosis of this measure, if enabled, provides the details of the OK status jobs such as the owner name who initiated the print job, document name, job ID, total number of pages, size, etc.
Error_status Indicates the number of jobs that are currently in the Error status. Number The detailed diagnosis of this measure, if enabled, provides the details of the Error status jobs such as the document name, job ID, total number of pages, size, etc.
Degraded_status Indicates the number of jobs that are currently in Degraded status. Number  
Unknown_status Indicates the number of jobs that are currently in Unknown status. Number  
Pred_fail_status Indicates the number of jobs that could fail in near future. Number  
Starting_status Indicates the number of jobs that are just started. Number  
Stopping_status Indicates the number of jobs that are currently in Stopping status. Number  
Service_status Indicates the number of jobs that are currently in Service status. Number  
Stressed_status Indicates the number of jobs that are currently in Stressed status. Number The value of this measure should be very low.
Non_recover_status Indicates the number of jobs that are not able to recover from the Error status. Number Ideally, the value of this measure should be zero. A gradual or sudden increase in this value indicates that more number of jobs are stuck in the error status preventing further documents from being printed, and thus causing processing bottleneck in the print queue.
No_contact_status Indicates the number of jobs that are unable to contact the print server. Number  
Lost_Comm_status Indicates the number of jobs that are currently lost communication with the print server. Number A significant increase in the value of this measure creates processing bottleneck in the queue.
Total_jobs Indicates the total number of jobs that are queued for printing. Number This measure indicates the load on the print server.
Jobs_over_config_limit Indicates the number of jobs that exceed the value specified against the MAX SIZE parameter. Number