eG Monitoring
 

Measures reported by CtxXcXAFlashLogTest

If Flash redirection does not work for clients connecting to the XenDesktop server 7.0 (or above), administrators can use the Citrix-Multimedia-Flash/Admin logs to investigate the reasons for the same. The CtxXcXAFlashLogTest test scans the Citrix-Multimedia-Flash/Admin logs for specific patterns of event IDs/event sources/event descriptions. If entries matching these patterns are found in the logs captured recently, this test reports the number and nature of such messages.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Error_count This refers to the number of error events that were generated. Number A very low value (zero) indicates that Flash technology is functioning properly.

An increasing trend or high value indicates the existence of problems.

Use the detailed diagnosis of this measure for more details.

Information_count This refers to the number of information events generated when the test was last executed. Number A change in the value of this measure may indicate infrequent but successful Flash operations.

Use the detailed diagnosis of this measure for more details.

Warning_count This refers to the number of warnings that were generated when the test was last executed. Number A high value of this measure indicates Flash problems that may not have an immediate impact, but may cause future problems.

Use the detailed diagnosis of this measure for more details.

Critical_count Indicates the number of critical events that were generated when the test was last executed. Number A critical event is one that Flash cannot automatically recover from.

This measure is applicable only for Windows 2008/Windows Vista/Windows 7 systems.

An increasing trend or high value indicates the existence of fatal/irrepairable problems in the Flash techology.

The detailed diagnosis of this measure describes all the critical events related to Flash that were generated during the last measurement period.

Verbose_count Indicates the number of verbose events that were generated when the test was last executed. Number Verbose logging provides more details in the log entry, which will enable you to troubleshoot issues better.

This measure is applicable only for Windows 2008/Windows Vista/Windows 7 systems.

The detailed diagnosis of this measure describes all the verbose events that were generated during the last measurement period.