eG Monitoring
 

Measures reported by CtxSFSvrDetailTest

In a Storefront server group, configuration information and details of users' application subscriptions are stored on and synchronized between all the servers in that group. This means that if a StoreFront server becomes unavailable for any reason, users can continue to access their stores using the remaining servers. Meanwhile, the configuration and subscription data on the failed server are automatically updated when it reconnects to the server group.

If a server in a group is unable to synchronize its data with other members of the group or is taking too long to do so, Storefront wil not be able to deliver on its promise of high availability. Administrators should hence periodically check whether the StoreFront server being monitored is in sync with other servers in that group, and if not, figure out what is causing the non-sync - is it because the server is taking an abnormally long time to synchronize its data with other group members? The CtxSFSvrDetailTest test helps administrators find answers to this question! This test promptly captures any data non-sync that may exist between a monitored server and the server group to which it belongs and also reveals if it is owing to latencies in synchronization.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Sync_status Indicates whether/not the contents are in sync with all Storefront servers in the group.   The values that this measure can take and their corresponding numeric values are as follows:

Measure Value Numeric Value
Sync not done 0
Sync completed 100

Note:

By default, this measure reports the Measure Values listed above to indicate the synchronization state. The graph of this measure however, represemts the same using numeric equivalents only.

Sync_duration Indicates the time taken for synchronization. Secs A high value or a consistent increase in the value of this measure is a cause for concern, as it indicates synchronization delays.