eG Monitoring
 

Measures reported by CtxXcXAConnTest

This test primarily checks whether the critical TCP ports on the Citrix XenDesktop Apps server are up/down, and reports the responsiveness of each configured port to client requests. However, these checks might not be adequate at all times; you could have a case where the Citrix XenDesktop Apps server port is up but the server is still not responding. When a connection is made to the Citrix XenDesktop Apps server, it will typically send a message “ICA” to the client. This check connects to the port and then validates the response from the Citrix XenDesktop Apps server to see if the ICA stream is being received by the client. Hence, this test additionally reports the ICA connection availability.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Availability Indicates whether the TCP connection is available or not. Percent An availability problem can be caused by different factors - e.g., the server process may not be up, a network problem may exist, or there could be a configuration problem with the DNS server.
ResponseTime Indicates the time taken by the server to respond to a request. Secs An increase in response time can be caused by several factors such as a server bottleneck, a configuration problem with the DNS server, a network problem, etc.
ICA_availability Indicates whether ICA connection is available or not. Percent While the value 100 for this measure indicates that the ICA stream is being received by the client, the value 0 indicates that it is not.