eG Reporter - SAVE AS FAVORITE

This page will appear when the button in any of the report pages is clicked. This page allows users to save a report for future use. To save the report as a favorite, first provide a Name for the favorite in this page.

To facilitate collaboration and knowledge sharing among administrators, eG now allows users the flexibility to share useful favorites they create with other users. For sharing a favorite, you need to first set a share type by selecting the desired option from the Sharing list box. The options are as follows:

• Private: If you set a favorite as Private, then all other users to the eG Enterprise system will be denied access to that favorite. Only the creator of the view will be able to access the view.

• Public: If you set the favorite as Public, then only users with the following rights will have access to that favorite:

  • Users with access to all the managed components in the environment

  • User with access to the component/segment/service/zone for which the favorite report was generated

    Note:

    • If a favorite has been allowed Public access, then users whose monitoring scope does not include the component/segment/service/zone in that view will not be allowed access to the view.

    • Assume that a Zone report for a Default zone was added to FAVORITES and allowed Public access. Say, a zone named MyZone was later created, to which 2 independent components were added. A user named john was also created, who was granted monitoring rights to MyZone alone. This means that user john can monitor only the 2 independent components that are part of MyZone. This user, upon logging in, will not be able to access the report for the Default zone that was added to FAVORITES, in spite of the Public access. This is because, for user john a Default zone does not exist. eG Enterprise automatically creates a Default zone only when the target environment consists of components that are not part of any other zone. User john's environment however, consists of only the 2 independent components that are already part of MyZone; this eliminates the need for a Default zone, and thus explains why user john does not have access to the favorite report for the Default zone.

• Share: On the other hand, if you choose the Share option list, then you can pick and choose the users who need to be granted access to that favorite. To map users to a favorite, do the following:

  1. Select the users to be granted access from the Available Users list box.

  2. Then, click on the right arrow button to grant the selected users access to the favorite. Doing so shifts the selection to the Selected Users list.

  3. To revoke the access permission granted to a user, you can select the user from the Selected Users list, and click the Revoke button.

  Note:

  • If a user has been allowed Share access to a favorite, but he/she does not have the privilege to monitor any infrastructure element included in the favorite, then such a favorite, despite being shared, will not be available to that user.

  • Assume that a Zone report for a Default zone was added to FAVORITES and allowed Public access. Say, a zone named MyZone was later created, to which 2 independent components were added. A user named john was also created, who was granted monitoring rights to MyZone alone. This means that user john can monitor only the 2 independent components that are part of MyZone. Also, assume that this user was allowed Share access to the favorite report for the Default zone. However, when user john logs into eG Reporter, he will find that he is not able to view the favorite report for the Default zone that was shared with him. This is because, for user john a Default zone does not exist. eG Enterprise automatically creates a Default zone only when the target environment consists of components that are not part of any other zone. User john's environment however, consists of only the 2 independent components that are already part of MyZone; this eliminates the need for a Default zone, and thus explains why user john does not have access to the favorite report for the Default zone.

  Note:

  • A user without access to eG Reporter cannot view any of the views shared with him/her.

  • A favorite report can be deleted only by the user who creates it. The shared users on the other hand, can only view the favorites, and cannot delete them.

A message indicating that the favorite has been successfully saved will then appear. Click on the Favorites link in this message to go to the FAVORITES page that lists all the favorites that have been created till date.