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Measures reported by BBerryFailUrTest
Many factors influence a user's experience with the BlackBerry Infrastructure. Notable among them are a user's inability to initialize with the BlackBerry Enterprise Server, and processing bottlenecks in the BES that cause user transactions to be processed slowly. This test monitors both these factors, and hence serves as a good measure of the user experience with BES.
The measures made by this test are as follows:
| Measurement |
Description |
Measurement Unit |
Interpretation |
| No_of_failed_users |
Indicates the total number of users who failed to initialize with the BlackBerry Enterprise Server.
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Number |
A low value is desired for this measure. A high value is a cause for concern. User initializations can fail owing to a general communication failure or because the MAPI Profile(s) of users got corrupted or due to issues with the BES Management database. |
| No_of_pending_trans |
Indicates the total number of transactions that were pending in the processing queue of the BlackBerry Enterprise Server.
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Number |
A low value is desired for this measure. A high value or a value that increases suddenly may indicate a processing bottleneck in the BlackBerry Enterprise server. |
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