eG Monitoring
 

Measures reported by BBerryDspConTest

If devices are unable to connect to the BlackBerry Dispatcher, they will neither be able to send data or receive data from the BlackBerry Infrastructure. Continuous availability of the BlackBerry Dispatcher is hence a must. This test periodically checks the connectivity between the devices and the BlackBerry Dispatcher, and promptly alerts you if devices are unable to connect to the dispatcher. In the process, the test also reveals how responsive the dispatcher is to requests from devices, and thus turns the spotlight on errors and delays in request processing by the dispatcher.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Connection_status Indicates whether the BlackBerry Dispatcher is connected to the handheld device or not.   This measure indicates whether the connection is Established or Not Established between the BlackBerry Dispatcher and the BlackBerry handheld device. The states and their equivalent numeric values are mentioned in the table below:

Numeric Value State
0 Not Established
1 Established

Note:

By default, this measure reports the above-mentioned States while indicating the connection status of the BlackBerry Dispatcher. However, the graph of this measure will be represented using the corresponding numeric equivalents i.e., 0 or 1.
Avg_response_time Indicates the average time taken by the Messaging Dispatcher to get connected to the handheld device. Mins A low value is desired for this measure. A high value or a value that steadily increases could indicate a sudden/gradual deterioration in responsiveness. This would require further investigation.
No_of_errors Indicates the total number of errors encountered by the BlackBerry Dispatcher when connected to the handheld device. Number A low value is desired for this measure. A high value or a value that steadily increases could indicate connectivity issues which would require further investigation.