Agents Administration - Tests
 

Configuration of CtxXcXDUserExpTest

This test monitors the resource utilization of every user on the Citrix XenDesktop Site.

The default parameters associated with this test are as follows:

  • The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

  • In the HOST text box, the host name of the server for which the test is to be configured has to be specified.

  • Specify the port at which the selected server listens in the PORT text box. By default, this is 1494.

  • Using the SHOW PUBLISHED APPS flag, you can indicate whether the test should monitor published applications alone or all applications running on the server. By default, this flag is set to No, indicating that all applications will be monitored by default. To monitor only published applications, you need to set this flag to Yes. However, prior to changing the flag status to ‘Yes’, you need to make sure that a ‘Citrix XenDesktop Broker’ component is also managed by the eG Enterprise system and is reporting metrics.

  • By default, the SHOW PUBLISHED DESKTOPS is set to flag No. If this flag is set to Yes, then the detailed diagnosis of this test will list the resource-intensive processes/applications accessed by a user along with the exact published desktop that has been used by the user to access the application. Note that, in the detailed diagnosis, the ‘host name’ of the monitored server will be displayed as the ‘published desktop name’.

  • By default, the REPORT BY DOMAIN NAME flag is set to Yes. This implies that by default, the detailed diagnosis of this test will display the domainname\username of each user who accessed an application on the server. This way, administrators will be able to quickly determine which user logged into the server from which domain. If you want the detailed diagnosis to display only the username of these users, set this flag to No.

  • By default, the ENABLE BROWSER MONITORING flag is set to No, indicating that the eG agent does not monitor browser activity on the XenDesktop Site. If this flag is set to Yes, then, whenever one/more IE (Internet Explorer) browser instances on the XenDesktop Site server are accessed, the detailed diagnosis of the User sessions measure will additionally reveal the URL being accessed via each IE instance and the resources consumed by every URL. Armed with this information, administrators can identify the web sites that are responsible for excessive resource usage by an IE instance.

  • By default, the COLLECT EXTENDED METRICS parameter is set to No, indicating that the test will report only a standard set of user experience metrics. To enable the test to collect additional metrics per user, set this flag to Yes.

  • The eG agent can either use WMI to extract event log statistics or directly parse the event logs using event log APIs. If the USEWMI flag is YES, then WMI is used. If not, the event log APIs are used. This option is provided because on some Windows NT/2000 systems (especially ones with service pack 3 or lower), the use of WMI access to event logs can cause the CPU usage of the WinMgmt process to shoot up. On such systems, set the USEWMI parameter value to NO. On the other hand, when monitoring systems that are operating on any other flavor of Windows (say, Windows 2003/XP/2008/7/Vista/12), the USEWMI flag should always be set to ‘Yes’.

  • The DD FREQUENCY refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD FREQUENCY.

  • Using the SHOW ALL DESKTOP PROCESSES flag, you can indicate whether the test should report top resource-intensive processes alone or all processes running in the background when the user accesses an application. By default, this flag is set to No, indicating that this test will report only top three resource-intensive processes e.g. CPU, Memory and IO Reads processes from the desktop OS processes. This helps the administrator optimize the database. To report all the processes, you need to set this flag to Yes.

  • To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the DETAILED DIAGNOSIS capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

    The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

    • The eG manager license should allow the detailed diagnosis capability

    • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

  • Once the necessary values have been provided, clicking on the Update button will register the changes made.

  • If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS check box will appear in this page. Clicking on this check box will allow you to apply the configuration to all/selected components of that type.

  • Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing the configuration for specific servers, a “*” beside the text box corresponding to the parameter signifies that these values have to be manually configured by the user. The parameter values that require to be configured will typically be prefixed with a “$” or contain a series of “*”. A value of "none" in the parameter value indicates that the corresponding parameter value can be changed if required.