eG - Administration
 

Usage by Users

Managed service providers (MSPs) deploy monitoring in a multi-tenant configuration, so multiple customers are hosted using a common eG management server. In such environments, MSPs need to be able to track monitoring license usage for each customer, so that usage billing can be done accordingly. For this purpose, the LICENSE INFORMATION page can be configured to report license usage at a granular level - i.e., report the number of licenses used by each user configured in the management console. Besides being useful for billing, this information is also useful for planning future licensing requirements.

To enable user-wise license usage tracking, the MSP can do the following:

  1. Edit the eg_services.ini file (in the <EG_INSTALL_DIR>\manager\config directory).
  2. Set the UserWiseCertReport flag in the [ZoneAndUserCertUsage] section of the file to Yes.
  3. Save the file.
Doing so will append a Usage by Users tab page to the LICENSE INFORMATION page. This tab page will list all the users currently registered with the eG Enterprise system along with the count and percentage of licenses used by each user. b