Configuration of ShareFileDevTest

This test keeps tabs on the devices that are active on the ShareFile account at any given point in time, and thus points to the current device load on ShareFile. Moreover, the test reveals the number and names of devices that have been locked, wiped, or waiting to be wiped, so that administrators can accurately identify those devices (if any) for which such restrictions can be revoked and those on which they need to be maintained.

The default parameters associated with this test are:

• The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

• Specify the host for which the test is to be configured in the HOST text box.

• Specify the port at which the specified HOST listens to in the PORT text box. By default, this is NULL.

• Provide the email ID of the Sharefile user with ‘Admin’ access to Sharefile in the EMAIL ID text box. The credentials of this user are necessary for connecting to the Sharefile REST API, running API commands, and pulling out metrics.

• Specify the password associated with the configured EMAIL ID in the PASSWORD text box.

• Confirm the PASSWORD by retyping it in the CONFIRM PASSWORD text box.

• Indicate whether/not Sharefile is SSL-enabled. By default, the SSL flag is set to Yes.

• In the DAYS text box, specify how frequently a device should have accessed ShareFile for it to be counted as an Active/Connected device. For instance, if the number 30 is specified against DAYS, then this test will include all devices that have accessed ShareFile at least once in the last 30 days (or more) in the act_dev_cnt count.

• To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the DETAILED DIAGNOSIS capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

  The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

• If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS check box will appear in this page. Clicking on this check box will allow you to apply the configuration to all/selected components of that type.

• Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing the configuration for specific servers, a “*” beside the text box corresponding to the parameter signifies that these values have to be manually configured by the user. The parameter values that require to be configured will typically be prefixed with a “$” or contain a series of “*”. A value of "none" in the parameter value indicates that the corresponding parameter value can be changed if required.