Configuration of ShareFileAUTest

This test reports how the ShareFile account being monitored uses its employee licenses, and thus proactively alerts administrators to a potential license shortfall. The storage space usage is also tracked, so that probable space crunches can be pre-emptively detected and mitigated. In addition, the test studies how the configured employee and client users use ShareFile and points to those users who frequently use Sharefile and those who seldom use this service.

The default parameters associated with this test are:

• The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

• Specify the host for which the test is to be configured in the HOST text box.

• Specify the port at which the specified HOST listens to in the PORT text box. By default, this is NULL.

• Provide the email ID of the Sharefile user with ‘Admin’ access to Sharefile in the EMAIL ID text box. The credentials of this user are necessary for connecting to the Sharefile REST API, running API commands, and pulling out metrics.

• Specify the password associated with the configured EMAIL ID in the PASSWORD text box.

• Confirm the PASSWORD by retyping it in the CONFIRM PASSWORD text box.

• Indicate whether/not Sharefile is SSL-enabled. By default, the SSL flag is set to Yes.

• Set the REPORT BY EMPLOYEE flag to Yes if you want the test to report detailed diagnostics for the active_users and inactive_users measures. Turn off this flag, if you do not want detailed diagnostics for these measures.

• Set the REPORT BY CLIENT flag to Yes if you want the test to report detailed diagnostics for the active_client_users and inactive_client_users measures. Turn off this flag, if you do not want detailed diagnostics for these measures.

• Specify the number of days of inactivity beyond which a user will be counted as inactive or least active. For instance, if the number 30 is specified against DAYS, then this test will include all users who have not logged into ShareFile for the last 30 days (or more) in the Least active users count. Likewise, this test will count all users who logged into ShareFile at least once during the last 30 days as Most active users.

• To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the DETAILED DIAGNOSIS capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

  The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

• If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS check box will appear in this page. Clicking on this check box will allow you to apply the configuration to all/selected components of that type.

• Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing the configuration for specific servers, a “*” beside the text box corresponding to the parameter signifies that these values have to be manually configured by the user. The parameter values that require to be configured will typically be prefixed with a “$” or contain a series of “*”. A value of "none" in the parameter value indicates that the corresponding parameter value can be changed if required.