Agents Administration - Tests
 

Default Parameters for CtxUserDeviceTest

This test auto-discovers the client devices that are connecting via Citrix Receiver, reports which user is logging into the Citrix environment using which device, helps administrators figure out if any device-related issues are contributing to a user's unsatisfactory experience with Citrix.

This page depicts the default parameters that need to be configured for the CtxUserDeviceTest.

  • The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

  • A Citrix XenApp server (v6.5) can run in the controller mode or the worker mode. In the controller mode, the XenApp server can perform all farm management tasks. However, in the worker mode, a XenApp server can only host user sessions.

    By default, the DOMAIN NAME, DOMAIN USER, DOMAIN PASSWORD, and CONFIRM PASSWORD parameters are set to none. If the XenApp server being monitored is the controller in a farm, then this default value will automatically apply. In other words, in this case, you can leave the values of these parameters as none. On the other hand, if the target XenApp server is a worker in the farm, then first, you will have to configure the name of the domain in which the XenApp server operates in the DOMAIN NAME text box. Then, you need to configure the test with the credentials of a user with Citrix Farm Administrator rights, using the DOMAIN USER and DOMAIN PASSWORD text boxes. Finally, you will have to confirm the DOMAIN PASSWORD by retyping it in the CONFIRM PASSWORD text box.

  • By default, the REPORT BY DOMAIN NAME flag is set to Yes. This implies that by default, the detailed diagnosis of this test will display the domainname\username of each user who logged into the Citrix server. This way, administrators will be able to quickly determine which user logged in from which domain. If you want the detailed diagnosis to display the username alone, then set this flag to No.

  • By default, the REPORT BY RECEIVER TYPE flag is set to No. This implies that by default, this test will report one set of metrics for every client version. To make sure that the test reports metrics for each client type instead, set this flag to Yes.

  • Once the necessary values have been provided, clicking on the Update button will register the changes made.

When changing default configurations of tests, the values with “$” indicate variables that will be replaced by the eG system according to the specific server being managed - for instance, $hostName is the host/nickname of the target host, $port is the port number of the server being monitored. E.g., for a server xyz:80, $hostName will be changed automatically by the eG manager to “xyz” and $port will be changed to “80” when configuring a test.