USER REPORTS

The eG manager also provides administrators the ability to define reports for individual users. To define a user report, select the User Reports option from the Reporter menu of the Settings tile in the eG administrative interface. Like Default Reports, User Reports can also be categorized as Network, System, Application and Site.

To access this page, follow the steps given below:

Click on the Add new button which will reveal USER REPORTS CONFIGURATION page, using which you can add the measures of your choice for configuring the report templates.

For configuring user reports belonging to the Network category, choose the Network option. Then, proceed as follows:

1. Select a user from the User list.

2. select the Network from Category type list.

3. Then, select a Report type from the list box. The options to choose from include:

   • Measure : Measurement reports depict various measurement values plotted with time of day. The time period for these reports can be configured by the user.

   • Summary: Summary reports highlight the service levels of different measurements (i.e., the % of time a measurement was in compliance with its threshold). The service levels can be assessed on an hourly, daily, or monthly basis.

4. Once a Report type is selected, all the measures that were previously associated (if any) with the given combination of user, Category type , and Report type, will be displayed.

5. Next, to select the measures for which a report of the selected type is to be generated, first, choose the Test that generates the measures.

6. Upon selection of a test, all the measures associated with the selected test, but which are not yet associated with the given user, Category type, and Report type combination, will appear in the Disassociated Measures list.

7. Now, from the Disassociated Measures list, select the measures for which reports of the selected type are to be generated.

8. Next, click on the < button to transfer the selected measures to the Associated Measures list.

9. Now, whenever the chosen user logs into the eG Reporter and attempts to generate Network Reports of the selected Report type, the same will be generated for each of the measures listed in the Associated Measures list.

10. Clicking the icon against the Test section will help you modify your selection. Now, to disassociate the measures, select them from the Associated Measures list, click on the > button, and finally, click on the Add button.

11. To delete a test, click on the icon.

For configuring reports of the System category, choose a user, select the System option, and proceed in the same manner as discussed above.

For configuring reports belonging to the Application category, select the Application option after selecting a user, and proceed as follows:

1. Select a Report type from the list box.

2. Next, for generating reports for measures associated with a particular component type, select a Component type.

3. Then, from the Component list box that lists all the managed components of the selected Component type, select the Component for which reports are to be generated.

4. Once this is done, all the measures that have already been associated (if any) with the given combination of user, Category type, Report type, Component type, and Component, will be displayed.

5. Also, the Test list box will be populated with all the tests associated with the Component. From this list box, select the test that generates the measures for which reports are required.

6. Once a test is selected, all the measures associated with the selected test will appear in the Disassociated Measures list.

7. Now, from the Disassociated Measures list, select the measures for which reports of the selected type are to be generated.

8. Next, click on the < button to transfer the selected measures to the Associated Measures list.

9. Now, whenever the chosen user logs into the eG Reporter and attempts to generate Application Reports of the selected Report type, the same will be generated for each of the measures listed in the Associated Measures list. If summary reports are to be generated for the same set of measures, then click on the Add to Summary button.

10. Clicking the icon against the Test section will help you modify your selection. Now, to disassociate the measures, select them from the Associated Measures list, click on the > button, and finally, click on the Add button.

11. To delete a test, click on the icon.

For configuring reports belonging to the Site category, first select a user from the Choose the user list, select the Site option, and then, proceed to do the following:

1. Select a Report type from the list box.

2. Also, the Test list box will be populated with web site-related tests, namely, WebSiteTest and WebSiteTransactionTest. From this list box, select the test that generates the measures for which reports are required.

3. Once a test is selected, all the measures associated with the selected test will appear in the Disassociated Measures list.

4. Now, from the Disassociated Measures list, select the measures for which reports of the selected type are to be generated.

5. Next, click on the < button to transfer the selected measures to the Associated Measures list.

6. Now, whenever the chosen user logs into the eG Reporter and attempts to generate Site Reports of the selected Report Type, the same will be generated for each of the measures listed in the Associated Measures list.

7. You can modify your selection by clicking the icon against any of the tests in the TEST list. Now, to disassociate the measures, select them from the Associated Measures list, click on the > button, and finally, click on the Add button.

8. To delete a test, click on the icon.