Configuring a Zone

To create a new zone, do the following:

1. Follow the menu sequence: Admin -> Infrastructure -> Zones. The ZONES then appears listing the existing zones.

2. To add a new zone, click on the Add New Zone button in the ZONES page

3. In the ZONE page that appears, specify the name of the zone in the Zone name text box.

4. Pick a display image for the zone from the Display image list.

5. Then, select the Type of element that you want to add to the zone – this can be a component/segment/service/service group/component group/zone. If you choose Component from the Type of element list, then the Component type list will appear.

6. Select the component type of your choice from the Component type list.

7. All elements of the chosen Type of element will then be listed in the Elements Available list in the ZONE page. An element can be a component of a particular component type/ segment/ service/group/zone.

8. From the Elements Available list, select the elements to be added to the new zone and click the < button. This will transfer the selection to the Elements Associated list.

9. Similarly, multiple components/services/segments/zones can be associated with a new zone.

10. To disassociate an element from the zone, select the element from the Elements Associated list and click the > button.

11. Typically, zones can be used to represent the status of the IT infrastructure in a specific geographic location. eG Enterprise allows you to drill down on a geographic map to visually figure out the exact geographic area where a zone operates, and instantly evaluate the performance of the different zones spread across the different locations worldwide. To enable such an analysis, you first need to indicate the geographic location of the configured zones using the built-in map interface of eG Enterprise To access this interface, click on the Add geographic location button. The GEOGRAPHIC LOCATION window then appears revealing a world map. The geographic map display for zones is achieved through an integration of the eG Enterprise management console with the Google maps service.

    Note:

    By default, eG Enterprise allows you to mark the location of a zone using its map interface. If, for some reason, you want the map option disabled, then, do the following:

    • Edit the eg_ui.ini file in the <eg_install_dir>\manager\config directory

    • By default, the mapEnabled parameter in the [ZONE_MAP] section of the eg_ui.ini file is set to yes. To disable maps, set this flag to no; doing so ensures that the Add geographic location link no longer appears in the ZONE page.

    • Finally, save the eg_ui.ini file.

    Note:

    If you are unable to view the zone map even after enabling it, then, follow the troubleshooting steps provided in the Troubleshooting chapter of the Administering eG Enterprise document to resolve the issue.

12. Use the arrow buttons provided in the GEOGRAPHIC LOCATION window to scroll right, left, up, or down, and the ‘+’ and ‘-’ buttons in the interface to zoom the map in and out, respectively. Now, to mark the geographic location of say, the east_coast zone, which represents the eastern coast of USA, first zoom into the North American continent in the world map. For that, move a little to the left of the map by clicking on the left arrow button in the GEOGRAPHIC LOCATION window. Then, to zoom into the country of USA in North America and view all its states as well, keep clicking on the ‘+’ button until USA and its states are visible in the map. 

13. Next, place your mouse pointer on any state in the east coast of USA, say New York, and then click on that state. To save the marking marked by the location pointer, click the Update button. To delete it, click the Remove button. To simply close the map interface, just click on the X button at the right, top corner of the GEOGRAPHIC LOCATION window.

14. Once you exit the map interface, you will return to the ZONE page. If you have marked the location of the zone in the map and have updated the marking, then the Add Geographic location link in the zone page will change to Change / Remove geographic location. At any later point in time, you can make location changes in the map by clicking on this link.

15. Once the zone configuration is complete, click on the Back button at the top of ZONE page to open the ZONES page. The newly created zone will now appear here.

16. If any of the listed zones is a member of another zone, then such ‘child’ zones will be preceded by a ‘lock’ symbol.

    Note:

    A zone can be associated with multiple zones. For example, a zone named newyork can be added to the east_coast zone and also to the USA zone. However, a parent zone cannot be added to a child zone. For example, you can add newyork to east_coast, but subsequently, you cannot add east_coast to newyork.