This test reports the health of the Citrix XML Service by generating the requested ticket.

This page depicts the default parameters that need to be configured for the CtxReqTicketTest.

• The TEST PERIOD list box helps the user to decide how often this test needs to be executed. 

• Citrix XenApp is bundled with a Health Monitoring and Recovery (HMR) test pack, which provides a standard set of tests that can be configured to monitor the health of many XenApp components and report failures. Since the eG agent runs one of the HMR tests to determine the status of the forward/reverse DNS lookups, you need to configure the eG agent with the full path to the folder containing the HMR test pack. By default, the HEALTH MONITOR TEST PATH is set to default. This implies that the eG agent runs the HMR test from its default location, which is: C:\Progra~1\Citrix\HealthMon\Tests\Citrix. However, if the HMR test pack is available in a different location in your Citrix environment, then indicate that location in the HEALTH MONITOR TEST PATH text box. For instance, your specification can be: C:\LocalDir\Citrix\HealthMon\Tests\Citrix.

• Once the necessary value has been provided, click on the UPDATE button to register the changes made.