| Agents Administration - Thresholds |
|---|
|
Zone Map
This page appears when the Add geographic location or the Change/Remove geographic location link in the CONFIGURE ZONE page is clicked, and provides a map interface to indicate the exact location of the zone being configured. Note: If you are using an SSL-enabled eG manager and are using Internet Explorer 8.0 to browse the eG user interface, then any attempt to access zone maps will be followed by a Security Warning message box. Click on the Yes button in the message box to view this page. Typically, zones can be used to represent the status of the IT infrastructure in a specific geographic location. eG Enterprise allows you to drill down to visually figure out the exact geographic area where a zone operates, and instantly evaluate the performance of the different zones spread across the different locations worldwide. To perform such an analysis, you first need to indicate the geographic location of the configured zones using this built-in map interface. For instance, assume that you are currently configuring a zone named east_coast that typically consists of the segments/services/components that are operating in the East Coast of the United States of America. Follow the steps below to mark the location of the zone using this page:
The geographic map display for zones is achieved through an integration of the eG Enterprise management console with the Google maps service. If this integration is not enabled, then an error message appears upon clicking on the Add geographic location link in the CONFIGURE ZONE page. To enable the integration, follow the steps given below: Note: A Google acccount is a key pre-requisite for signing up for a Google Map API key. Note: By default, once the eG integration with the Google map API is enabled, the zone map interface will become available to all users of eG Enterprise. If you want to hide the map interface, then you can follow the steps given below: |