Agents Administration - Tests
 

Configuration of VmgUptimeTest

In most environments, it is essential to monitor the uptime of physical desktops hosting popular desktop applications in the infrastructure. By tracking the uptime of each of the physical desktops, administrators can determine what percentage of time a desktop has been up. Comparing this value with service level targets, administrators can determine the most trouble-prone areas of the infrastructure.

In some environments, administrators may schedule periodic reboots of their physical desktops. By knowing that a specific physical desktop has been up for an unusually long time, an administrator may come to know that the scheduled reboot task is not working on a physical desktop.

This test included in the eG agent monitors the uptime of each physical desktop.

The default parameters associated with this test are:

  • The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

  • Specify the nick name of the target component for which this test is to be configured in the HOST text box.

  • Indicate the port at which the host listens to in the PORT text box. By default, this is NULL.

  • To obtain the ‘inside view’ of performance of the desktops - i.e., to measure the internal performance of the physical desktops - this test uses a light-weight eG VM Agent software deployed on each of the desktops. Accordingly, INSIDE VIEW USING parameter is by default set to eG VM Agent.

  • The REPORT POWERED OS is relevant only for those tests that are mapped to the Physical Desktops Details layer. If this flag is set to Yes (which is the default setting), then the 'inside view' tests will report measures for even those physical desktops that do not have any users logged in currently. Such desktops will be identified by their name and not by the username_on_physicalmachinename. On the other hand, if this flag is set to No, then this test will not report measures for those physical desktops to which no users are logged in currently.

  • REPORT BY USER flag is set to Yes by default. This implies that the physical machines in environments will always be identified using the login name of the user. In other words, this test will, by default, report measures for every username_on_physicalmachinename.

  • IS CLOUD VMs flag is set to Yes by default. This implies that the physical machines in environments will always be identified using the login name of the user. In other words, this test will, by default, report measures for every username_on_physicalmachinename.

  • By default, the REPORT MANAGER TIME flag is set to Yes, indicating that, by default, the detailed diagnosis of this test, if enabled, will report the shutdown and reboot times of the physical desktops in the manager's time zone. If this flag is set to No, then the shutdown and reboot times are shown in the time zone of the system where the agent is running (i.e., the system on which the remote agent is running).

  • To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the DETAILED DIAGNOSIS capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

    The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

    • The eG manager license should allow the detailed diagnosis capability.

    • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

  • If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS check box will appear in this page. Clicking on this check box will allow you to apply the configuration to all/selected components of that type.

  • Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing the configuration for specific servers, a “*” beside the text box corresponding to the parameter signifies that these values have to be manually configured by the user. The parameter values that require to be configured will typically be prefixed with a “$” or contain a series of “*”. A value of "none" in the parameter value indicates that the corresponding parameter value can be changed if required.