Agents Administration - Tests
 

Default Parameters for HrznIdmFailrTest

Use this test to track event failures that occurred on the target VMware Horizon Identity Manager/VMware Horizon Workspace One Access. By analyzing the event logs of the target VMware Horizon Identity Manager/VMware Horizon Workspace One Access, this test alerts you to failures and errors such as directory logon and launch failure, sync failure, password lockouts, TLS failed connections, etc. Using this test, you can easily figure out which type of failure has frequently been noticed on the target VMware Horizon Identity Manager/VMware Horizon Workspace One Access - is it Launch failures? or Login failures? or Directory sync failures? or IDP discovery failures? or any other unexpected failures? and can initiate troubleshooting of the failures at the earliest.

This page depicts the default parameters that need to be configured for the HrznIdmFailrTest.

  • The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

  • Specify the URL of the target VMware Horizon Identity Manager/VMware Horizon Workspace One Access being accessed in the PUBLISHED URL text box. You can provide an HTTP or an HTTPS URL here. Ensure that you provide a fully-qualified domain name of the target VMware Horizon Identity Manager/VMware Horizon Workspace One Access here. For example, the URL can be: https://eg-idm.com.

  • The eG agent communicates with the target VMware Horizon Identity Manager/VMware Horizon Workspace One Access using REST API. To collect the required metrics, the eG agent requires an Access token in the form of a Client ID and the Shared Secret value of that client. To know more about creating the Client ID and the shared secret of the Client ID, refer to Configuring the eG Agent to Monitor the VMware Horizon Identity Manager/VMware Horizon Workspace One Access. Specify the created Client ID in the CLIENT ID text box and the Shared Secret in the CLIENT PASSWORD text box. Confirm the Client Password by retyping it in the CONFIRM PASSWORD text box.

  • By default, the VMware Horizon Identity Manager/VMware Horizon Workspace One Access is SSL-enabled. Accordingly, the SSL parameter is set to true by default. This indicates that the eG agent will communicate with the VMware Horizon Identity Manager/VMware Horizon Workspace One Access via HTTPS by default.

  • The DD FREQUENCY refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD FREQUENCY.

  • Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing default configurations of tests, the values with “$” indicate variables that will be replaced by the eG system according to the specific server being managed - for instance, $hostName is the host/nickname of the target host, $port is the port number of the server being monitored. E.g., for a server xyz:80, $hostName will be changed automatically by the eG manager to “xyz*” and $port will be changed to “80” when configuring a test.