Configuration of SfAPIAccTest

This test periodically checks if the eG agent is able to connect to the Salesforce API, and if so, how long it took for the connection to be established. This way, the test points you to API connection failures and/or connection latencies. Additionally, the test measures the responsiveness of the API to requests from the eG agent. In the process, the test brings to focus bottlenecks in the functioning of the API. If the eG agent is unable to pull metrics from a Salesforce organization or is experiencing some delay in the process, then these metrics will help you explain why - is it because the API is inaccessible? is it due to a slow network connection between the agent and the API? or is it owing to the poor processing power of the API?

The default parameters associated with this test are:

• The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

• In the HOST text box, specify the host for which this test is to be configured.

• This test needs to login to the target Salesforce organization as a user with Administrative rights, in order to run API commands on it and pull metrics. To facilitate this connection, specify the email ID of the Administrator of the Salesforce organization in the EMAIL text box.

• Specify the password of the Administrator in the PASSWORD text box.

• Confirm the administrator password by retyping in the CONFIRM PASSWORD text box.

• If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS check box will appear in this page. Clicking on this check box will allow you to apply the configuration to all/selected components of that type.

• Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing the configuration for specific servers, a “*” beside the text box corresponding to the parameter signifies that these values have to be manually configured by the user. The parameter values that require to be configured will typically be prefixed with a “$” or contain a series of “*”. A value of “none” in the parameter value indicates that the corresponding parameter value can be changed if required.