Default Parameters for SfAPIAccTest

This test periodically checks if the eG agent is able to connect to the Salesforce API, and if so, how long it took for the connection to be established. This way, the test points you to API connection failures and/or connection latencies. Additionally, the test measures the responsiveness of the API to requests from the eG agent. In the process, the test brings to focus bottlenecks in the functioning of the API. If the eG agent is unable to pull metrics from a Salesforce organization or is experiencing some delay in the process, then these metrics will help you explain why - is it because the API is inaccessible? is it due to a slow network connection between the agent and the API? or is it owing to the poor processing power of the API?

This page depicts the default parameters that need to be configured for the SfAPIAccTest.

• The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

• This test needs to login to the target Salesforce organization as a user with Administrative rights, in order to run API commands on it and pull metrics. To facilitate this connection, specify the email ID of the Administrator of the Salesforce organization in the EMAIL text box.

• Specify the password of the Administrator in the PASSWORD text box.

• Confirm the administrator password by retyping in the CONFIRM PASSWORD text box.

• Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing default configurations of tests, the values with “$” indicate variables that will be replaced by the eG system according to the specific server being managed - for instance, $hostName is the host/nickname of the target host, $port is the port number of the server being monitored. E.g., for a server xyz:80, $hostName will be changed automatically by the eG manager to “xyz*” and $port will be changed to “80” when configuring a test.