Agents Administration - Tests
 

Configuration of HrznAccGateTest

The HrznAccGateTest test tracks user sessions to the gateway appliance and discovers the different type of sessions handled by the appliance, in terms of the protocol used - eg., PCoIP sessions, RDP sessions, Blast sessions etc. The test then reports the status of each session type, thus indicating the types of sessions that are disabled, unreachable, or not running on the appliance. The test also periodically checks the status of the appliance and reports abnormalities (if any). Using detailed diagnostics, you can even accurately pinpoint the reason for the abnormal status. In addition, the test also tracks session logins and alerts administrators if any login fails. With the help of this test therefore,administrators can quickly determine why user sessions are unable to reach their desktops/applications.

The default parameters associated with this test are as follows:

  • The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

  • In the HOST text box, specify the host for which the test is to be configured.

  • In the PORT text box, specify the PORT used by the Horizon Unified Access Gateway appliance. By default, this is 9443.

  • The eG agent connects to the HTTP/S URL of a connection server, and in the process, reports the availability and responsiveness of that server. To establish this connection and report metrics, the eG agent requires read-only permissions. Therefore,configure the credentials of a read-only user in the USERNAME and PASSWORD textboxes. Confirm the PASSWORD by retyping it in the CONFIRM PASSWORD text box.

  • By default, the SSL flag is set to Yes, as the target application is SSL-enabled. In case the appliance is not SSL-enabled, then set this flag to No.

  • To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option against DETAILED DIAGNOSIS text box.The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

    • The eG manager license should allow the detailed diagnosis capability
    • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

  • If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS check box will appear in this page. Clicking on this check box will allow you to apply the configuration to all/selected components of that type.

  • Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing the configuration for specific servers, a “*” beside the text box corresponding to the parameter signifies that these values have to be manually configured by the user. The parameter values that require to be configured will typically be prefixed with a “$” or contain a series of “*”. A value of “none” in the parameter value indicates that the corresponding parameter value can be changed if required.