eG Monitoring
 

Measures reported by BBUserWerTest

The Wireless Email Reconciliation (WER) feature, if enabled on BES, helps manage emails better, as it enables automatic, wireless synchronization of device and desktop mailboxes. Messages that have been read or deleted on the device are automatically updated on the desktop and vice versa. This test reveals the WER status for every user registered with BES, and also reports metrics related to the reconciliation activity per user.  The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
User_wl_email_status Indicates whether/not WER is enabled for this user currently Boolean The value 1 indicates that WER is enabled, and the value 0 indicates that it is not. If disabled, then status synchronization will not occur for emails pertaining to this user.
WER_req_to_handheld Indicates the number of WER requests sent to the user's handheld currently. Number  
WER_reqs_from_handheld Indicates the number of reconciliation requests that BES received from this user's handheld currently. Number