Measures reported by SfUserTest

One of the key facets of user management in Salesforce is tracking inactive users. Inactive users are those who have not used Salesforce for a considerable period of time. Knowing who they are will help administrators pull them up in an effort to understand the reason for their inactivity. If investigation reveals that such users do not require access to Salesforce any more, their accounts can be deactivated - i.e., marked as ‘inactive’. This way, their licenses can be released and reassigned to other users. Moreover, the data on the Salesforce organization can be protected from abuse.

Besides inactive users, administrators will also want to periodically audit other key user management tasks that are performed in a Salesforce organization - eg., addition or users, removal of users etc. This way, they can control what happens in the organization.

Using the SfUserTest test, administrators can do all of the above! The test reports the count of active and inactive users of Salesforce, with detailed diagnostics revealing who the inactive users are. This way, administrators can identify user accounts that may potentially need deactivation. The test also audits administrative activities performed on user accounts, and alerts administrators whenever a user account is added/removed. Detailed diagnostics reveal which users were added, and which ones were removed. In the process, administrators can check if the right user accounts were allowed access to the organization and the right ones were deleted.

Outputs of the test : One set of results for the Salesforce organization being monitored

The measures made by this test are as follows: