eG Monitoring
 

Measures reported by SfInstanceTest

Salesforce instance refers to the server that your Salesforce organization lives on. Many Salesforce orgs (also referred to as an “instance”) live together on the same server, a method of server management called “multi-tenancy”.

For a Salesforce organization to be available for use, the instance on which it operates should be available. This is why, it is important for administrators to track the status of the instance on which the target Salesforce organization lives. To determine instance availability, administrators can use the SfInstanceTest test.

By continuously tracking the status of the instance, this test promptly indicates if that instance is available or not. Additionally, the test measures the transaction processing ability of the instance by reporting the count of transactions it services and the time it takes to service them. In the process, the test sheds light on processing bottlenecks (if any) the instance may be experiencing.

Outputs of the test : One set of results for the Salesforce organization being monitored

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
instance_status Indicates the current status of the instance.   The values that this measure reports and the numeric values that map to them is as follows:

Measure Value Numeric Value
Not Available 0
Service Disruption 1
Performance Degradation 2
Maintenance 3
Informational Message 4
Available 5
Unknown 6
Note:

By default, this measure reports the Measure Values listed in the table above to indicate the status of the Salesforce instance. In the graph of this measure however, the same is indicated using the numeric equivalents only.

If this measure reports an abnormal status value, then you can use the detailed diagnosis of this measure to view the complete status message.

Number_of_transactions Indicates the number of transactions processed by the instance. Number  
Average_speed Indicates the average time taken by the instance to service the transactions. Secs A high value is indicative of processing bottlenecks on the instance.
Planned_maintenance Indicates whether/not maintenance is planned for the instance.   The values that this measure reports and the numeric values that map to them is as follows:

Measure Value Numeric Value
Yes 1
No 0
Note:

By default, this measure reports the Measure Values listed in the table above to indicate whether/not maintenance is planned for the instance. In the graph of this measure however, the same is indicated using the numeric equivalents only.