eG Monitoring
 

Measures reported by EXOUsersTest

User management is a critical administrative task. This is of more significance in an Exchange Online environment, which is characterized by numerous users.

There are many aspects to user management in an Exchange Online setup. Some of them are, namely - user password management, user activity management, and the management of user privileges/permissions. To manage user passwords, administrators should be able to alert users to a potential password expiry, at least a few days before it actually occurs. For that, the administrators should first track the validity of the password of each user closely. User activity management on the other hand is about tracking user logins and logouts and understanding whether/not users are actively using Exchange Online. The knowledge of active/inactive users helps administrators assess license usage and plan license procurement better. Lastly, by periodically revisiting which user has been assigned what permission in Exchange Online, an administrator is allowed the opportunity to review usage policies and if required, even reconfigure them. The EXOUsersTest test enables administrators to cover all these aspects of user management.

With the help of this test, administrators can find quick and accurate answers for the following management queries:

  • How many users have been granted administrative rights? Who are they?

  • How many users have been granted ‘Send As’ and/or ‘Send on behalf of’ permissions? Who are they?

  • Are there any users for whom ActiveSync is not enabled? If so, who are they?

  • Who are the most inactive users of Exchange Online? When was the last time they logged in? Are there any users who have never logged in?

  • Is any user's password nearing expiry? If so, who are they?

Outputs of the test : One set of results for the Office 365 tenant being monitored.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Activesync Indicates the number of users for whom the Exchange ActiveSync protocol has been enabled. Number Exchange Online supports the Microsoft Exchange ActiveSync protocol, which synchronizes mailbox data between mobile devices and Exchange Online, so users can access their email, calendar, contacts, and tasks on the go.
Non_Activesync Indicates the number of users for whom the Exchange ActiveSync protocol has not been enabled. Number Use the detailed diagnosis of this measure to view the users who are not ActiveSync-enabled.
SendAsUsers Indicates the number of users who have been granted the permission to send mails as the group to which they belong. Number A member of an Office 365 Group who has been granted Send as or Send on behalf permissions can send email as the group, or on behalf of the group.

For example, if Allie Bellew is part of Training Office 365 Group in your organization, and has Send as permissions on the group, if she sends an email as the Office 365 Group, it will look like the Training department from your organization sent the email.

The Send on Behalf permission lets a user send email on behalf of an Office 365 Group. For example, if Donald Forster is a part of the Marketing Office 365 Group, and has Send on Behalf permissions, any email he sends to the group will look like it was sent by Donald Forster on behalf of Marketing Team.

Use the detailed diagnosis of each of these measures to know which users have been granted Send as and Send on behalf of permissions.
SendOnBehlfUsers Indicates the number of users who have the permission to send mails on behalf of a group. Number
AdminUsers Indicates the number of users who have been assigned the Exchange Admin role. Number Here are some of the key tasks an Exchange Admin can perform:

  • Recover deleted items in a user's mailbox

  • Determine how long deleted email should be retained before it's permanently deleted.

  • Set up mailbox features such as the mailbox sharing policy: how users can share calendar and contacts information with others outside of your organization.

  • Set up “Send As” and “Send on Behalf” delegates for someone's mailbox. For example, an executive may want their assistant to have the ability to send mail on their behalf.

  • Create shared mailboxes so a group of people can monitor and send email from a common email address.

  • Set up anti-spam and malware filters for the organization.

  • Manage Office 365 Groups

To know which users have been assigned the Admin role, use the detailed diagnosis of this measure.
ActvUser Indicates the number of active users of Exchange Online. Number By default, any user who has logged into Exchange Online at least once in the last 15 days is considered to be an 'active user'. This is governed by the INACTIVE PERIOD setting of this test. By default, this parameter is set to 15 days.
InActvUser Indicates the number of inactive users of Exchange Online. Number By default, any user who has not logged into Exchange Online even once in the last 15 days is considered to be an ‘inactive user’. This is governed by the INACTIVE PERIOD setting of this test. By default, this parameter is set to 15 days.
NvrLogUser Indicates the number of users who have never logged into Exchange Online. Number Use the detailed diagnosis of this measure to know which users have never logged in.
PassExpUsers Indicates the number of users whose password is nearing expiry. Number By default, if a user's password is expected to expire in 5 days or less, then that user will be counted as a user whose password is nearing expiry. This computation is governed by the PASSWORD EXPIRE PERIOD configured for this test. By default, this parameter is set to 5. Use the detailed diagnosis of this measure to know who are the users whose password is about to expire.