eG Monitoring
 

Measures reported by XchgASyncEASLogTest

In order to enable administrators to quickly troubleshoot current issues with ActiveSync, the eG Exchange Monitor intelligently reads ActiveSync-related errors/warnings/general information or status messages related to ActiveSync commands captured recently (i.e., in the last 5 minutes) from the client access server's log file and writes them to the ActiveSynchLog.log file it creates in the <EG_AGENT_INSTALL_DIR>\agent\logs directory. At specified intervals, this test scans the ActiveSynchLog.log file for configured patterns of command-related messages and reports the number and nature of messages (if found) matching the configured patterns.

Note:

At least one of the following tests should be running and reporting metrics for this test to work:

  • XchgASyncServerTest Test
  • XchgASyncDeviceTest Test
  • XchgASyncUserTest Test
  • XchgASyncPolicyTest Test
  • XchgASyncAgentTest Test

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Num_messages Indicates the number of messages that were added to the ActiveSynchLog.log file when the test was last executed. Number The detailed diagnosis of this measure, if enabled, provides the detailed descriptions of the messages of the configured patterns.