eG Monitoring
 

Measures reported by ACOperateTest

If a user complains that his/her transactions with the AppController are failing, administrators may first want to know which steps of the user interactions are failing often. The ACOperateTest test provides administrators with this useful information.

This test scans the AppController Syslog file for the type of operations users performed on AppController. For every operation so discovered, this test then reports the number of times that operation succeeded and the number of times it failed. This way, the test highlights those operations that failed very often and caused the user experience with the AppController to suffer.

For this test to run and report metrics, the AppController should be configured to create a Syslog file in a remote Syslog server, where the details and status of all user interactions with the AppController will be logged. To configure the Syslog server where this Syslog file should be created, refer to the Monitoring the Citrix AppController document.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
success_o Indicates the number of times this operation succeeded. Number A high value is desired for this measure.

Use the detailed diagnosis of this measure to view the names of the users who succeeded in performing an operation, when they performed the operation, and the client/receiver each user used for this purpose.

failed_o Indicates the number of times this operation failed. Number A very low value is desired for this measure.

Use the detailed diagnosis of this measure to view the names of the users who failed to perform a particular operation, when they tried to perform that operation, and the client/receiver each user used for this purpose.