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Measures reported by ACDeviceTest
Tracking the devices connected to the AppController will not only indicate the current device load on the AppController, but will also shed light on the current device status. Based on this status information, administrators can determine whether/not device status needs to be changed. This is exactly what the ACDeviceTest test enables administrators to perform.
This test reports the number of devices currently connected to AppController and also reveals the number and names of the connected devices that are locked and/or erased. If a user complains that he/she is unable to access some applications, then administrators can use this information to quickly determine whether the user device is indeed ‘authorized’ to access the applications or have been locked out or erased. Using the same information, administrators can also determine whether the user device is now ‘safe’ for use and can hence be unlocked or need not be erased.
The measures made by this test are as follows:
| Measurement |
Description |
Measurement Unit |
Interpretation |
| total |
Indicates the total number of devices currently connected to the AppController. |
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This is a good indicator of the current device load on the AppController. |
| lock_cnt |
Indicates the number of devices connected to AppController that are locked. |
Number |
If users lose an iOS or Android device, you can lock applications on the device that App Controller delivers, which prevents unauthorized access to the applications. Once the device is found, you can unlock the applications on that device.
Use the detailed diagnosis of this measure to identify the devices on which applications have been locked. |
| wipe_cnt |
Indicates the number of devices connected to AppController that have been erased. |
Number |
If users lose an iOS or Android device and do not locate the device in a specified period of time, or if the user leaves the organization, you can erase application data and ShareFile documents from the user device. If you determine that the device is safe, you can stop erasing the data and documents on the device.
Use the detailed diagnosis of this measure to identify the devices on which application data and ShareFile documents have been erased. |
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