The Asset Management is used to record asset information for every application, device, or server being managed. Administrators can use the administrative interface to record details such as the name of the asset, description, type, location and state. Additional details on manufacturer, serial number of the asset, maintenance information and license information can also be recorded. Ownership details including the person to be contacted in the event of an issue can also be recorded. Asset information can also be mass imported into eG Enterprise from CSV files.

When an application, server, or device experiences performance degradation, through the Alarms window in the eG monitoring console, a help-desk person has single-click access to the asset information of each problematic application, server or device. Administrators can also configure the eG manager so that asset information can be included in email alerts sent out to users. By making useful asset details easily available to help desk staff and administrators, eG Enterprise helps minimize troubleshooting time and improves the efficiency of IT operations.

To record the asset configuration of a specific component, do the following:

• Select the Component Type and Component Name from the drop down list.
• In the Asset Details section, you can enter the name of the asset in the Asset Name textbox, and description, type and location of the asset in the Asset Description, Asset Type and Asset Location textboxes respectively. Choose the state of the asset in the Asset State listbox.
• In the Technical Details section, you can enter the technical informations like Host IP/Name, Mac Address, Operating System, Manufacturer, Serial Number and Licence Serial Number in the respective textboxes. You can also mark the ASM Expiry Date and Licence Expiry Date using the date picker.
• In the Misc section, you can enter the user information of the asset like Owner/User, Suport Group, Email Address, Phone Number and Business Service. You can also set the business impact of the user as High, Medium and Low using the Business Impact drop down.
• To add more information, click on the Add Custom Fields option. A Customs Fields section appears, enter the additional details in the Custom Attribute Display and Custom Attribute Value fields respectively.
• Finally, click on the Save button.
• If you have the asset informations in the CSV or Excel Spreadsheet file formats, then you can feed the informations directly by clicking on the Import button in the right top corner of the page. An Upload window appears, choose the file path in the Please choose asset file and click on the Upload.