eG Monitoring
 

Measures reported by ShareFileCloudTest

ShareFile allows administrators to choose in which storage zone they prefer to store corporate data. Administrators can choose Citrix-managed (public) secure cloud storage options and/or customer-managed (private) storage zones.

With Citrix-managed storage zones, customers can place their data in a choice of worldwide locations managed by Citrix. They can choose between Microsoft Azure and Amazon Web Services enterprise-class datacenters.

With customer-managed StorageZones, IT can place data in the organization's own datacenter to help meet unique data sovereignty and compliance requirements or leverage Microsoft Azure cloud storage.

The true test of the efficiency of a storage zone lies in its easy, uninterrupted, and rapid access. Therefore, to understand which storage zone is most efficient and is best suited for their storage requirements, administrators should periodically check the accessibility of every storage zone, measure the time it takes to connect to each zone, and compare these parameters across all zones. This is where the ShareFileCloudTest test helps.

This test auto-discovers the storage zones configured on ShareFile and reports the availability and access time of each storage zone. By comparing the metrics reported by this test across storage zones, administrators can accurately pinpoint the following:

  • Available and unavailable storage zones;
  • The storage zone that can be accessed quickly;
  • The storage zone that takes a long time to be accessed.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
availability Indicates whether/not this storage zone is online.   The values that this measure reports and their corresponding numeric values are listed in the table below:

Measure Value Numeric Value
Online 1
Offline 0

Note:

By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure, the status of a storage zone is indicated using the numeric equivalents only.
response_time Indicates the time taken to connect to this storage zone. Secs A high value indicates slowness in connecting to the storage zone. Compare the value of this measure across storage zones to know which storage zone is the quickest and which is the slowest to access. Once the slow storage zones are identifies, you may want to investigate the reasons for the slowness.