eG Monitoring
 

Measures reported by VMAgentConnTest

The View Agent is a software service that is installed on all guest virtual machines, physical systems, or terminal servers in order to allow them to be managed by View Manager.

This agent needs to be installed on VMs to make sure that the VMware view manager sees the clients that it needs to facilitate. The agent updates the VMware View server with VM-related information, so that the server knows whether a particular VM is free or is being used by a user.

In the event of the non-availability of the View Agent, the View manager will neither be able to determine the status of VMs (whether a user is logged in or not) nor be able to avail the benefits of the connection monitoring, virtual printing, USB support and single sign-on facilities provided by the agent. To avoid this, you can use this test to periodically monitor the View Agent's connectivity with the View server, promptly detect breaks in connection, and fix it before users notice and complain.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Availablity Indicates whether/not the View Agent is able to connect to the View server. Percent If this measure reports the value 100, it indicates that the View agent is able to connect to the server. The value 0 on the other hand suggests that the View agent is not able to connect to the server.