eG Monitoring
 

Measures reported by CtxReqTicketTest

Once a user logs in to the Citrix web interface, he/she receives a list of applications to which they have access. When the user chooses one of the applications to open, the request is received by the web interface and forwarded to the local XML service. The XML service then asks the IMA service for the IP address of the least busy server that has the requested application published on it. The IMA service may have to contact the data collector for this information. In turn, the IMA service on the least loaded server contacts the terminal services on this system to obtain a ticket which provides the user with the permission to access the requested application.

This test reports the health of the Citrix XML Service by generating the requested ticket.

 The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Status Indicates whether the Citrix server could obtain a ticket or not.   This measure reports the value Success if the Citrix server could obtain a ticket, and reports the value Failure if the server was denied a ticket. The numeric values that correspond to the above-mentioned states are as follows:

State Numeric Value
Success 0
Failure 1

Note:

By default, this measure reports the above-mentioned states while indicating whether the Citrix server could obtain a ticket or not. However, the graph of this measure will represent success and failure using the numeric equivalents- i.e., 0 and 1 - only.