eG Monitoring
 

Measures reported by BBerryThreadTest

Internally, the BlackBerry Enterprise Server assigns threads to handle specific operations; for example, sending a message to a BlackBerry wireless device, or synchronizing wirelessly a delete action on the device. Occasionally, these threads can take an excessive amount of time to complete their work. When some tasks do not complete and the assigned thread becomes unresponsive, the said thread becomes a "hung thread". This test updates you with the status of threads assigned by the BlackBerry Enterprise Server, and alerts you when hung threads are detected.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Hung_threads_count Indicates the current number of hung threads i.e., the threads that have been unresponsive for a certain time duration in the BlackBerry Enterprise Server. Number A hung thread might prevent BlackBerry device users in your organization's BlackBerry Domain from sending or receiving email messages. Therefore the value of this measure must be low.
Running_threads Indicates the number of threads that were currently running in this BlackBerry Enterprise Server. Number