eG Monitoring
 

Measures reported by SapAlertsTest

The Alert Monitor generates alerts in the monitored systems using threshold values and rules, if the status of the systems deviates from the norm. These alerts attract your attention to critical situations so that you do not have to search for them yourself. Auto-reaction methods can inform you about a problem, or react to it in some other way, even if you are not currently working in the Alert Monitor.

An alert is uniquely assigned to one monitoring tree element (MTE) in the monitoring tree. The alert is generated when values are sent from a data supplier to an MTE. The Alert Monitor evaluates the inbound information in comparison to the alert threshold values. If the incoming data exceeds or falls below a threshold value, the Alert Monitor triggers an alert. The Alert Monitor creates an alert for every status that deviates from the standard and traces it until it is set to completed status.

Reliable values for threshold values and the severity of alerts are predefined for all monitoring attributes.

Monitoring attributes are combined into attribute groups. An attribute group contains the threshold values that have common associated monitoring attributes. In this way, all instance-specific occurrences of the Response Time monitoring attribute belong by default to one attribute group. This means that the same threshold values are set for the response time in all instances of a SAP R/3 System. If you want to change threshold values, you only need to change the value for the corresponding attribute group.

The color of nodes or MTEs (monitoring tree elements) mean:

  • Green: The component is running normally. All is OK.

  • Yellow: A warning message has been issued - a “yellow alert”.

  • Red: A problem or critical status message has been issued - a “red alert”.

  • Gray: No data available for this node. (Check in the CCMS in the Self-monitoring monitor why the Collection tool is not available for this node).

This test periodically tracks the alerts that are newly added to the alert log of the SAP R/3 server.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Num_of_alerts Indicates the total number of alerts that have occurred for this monitor since the last measurement period. Number The detailed diagnosis of this measure reports all the alerts based on Date, Time, System, Context, Object Name, Short Name, Status, Importance and Alert Text.

You may also otherwise navigate to the eG monitoring console to view the alerts from the CURRENT SAP ALARMS page available under the ALARMS drop-down list.

Num_of_red_alerts Indicates the number of errors or critical status messages that have occurred for this monitor since the last measurement period. Number To view the alerts and rectify them instantly, you may navigate to the CURRENT SAP ALARMS page available under the ALARMS drop-down list of the eG monitoring console.
Num_of_yellow_alerts Indicates the number of warning alerts that have occurred for this monitor since the last measurement period. Number To view the alerts and rectify them instantly, you may navigate to the CURRENT SAP ALARMS page available under the ALARMS drop-down list of the eG monitoring console.
Num_of_green_alerts Indicates the number of events or components that were running normally since the last measurement period. Number It is also possible to generate messages for green “alerts” and react to them correspondingly. Green alerts of this type do not indicate error situations, but are intended as all-clears or explicit messages that an action was successful.

You can activate green alerts in the Alert Monitor for performance attributes and status attributes. Behavior in the case of performance attributes is as follows:

  • A green alert is generated if the current status is yellow or red and the next report sets the current status to green.
  • No green alert is generated if the current status is already green.
Num_of_active_alerts Indicates the number of alerts that are active since the last measurement period. Number An abnormally high value alerts the administrator regarding a possible issue that needs to be addressed. You may navigate to the CURRENT SAP ALARMS page available under the ALARMS drop-down list of the eG moniotring console to view the alerts and rectify them.
Num_of_completed_alerts Indicates the number of alerts that were rectified manually since the last measurement period. Number  
Num_of_autocomp_alerts Indicates the number of alerts that were rectified automatically by this SAP R/3 System since the last measurement period. Number