eG Monitoring
 

Measures reported by VDAvailTest

The Virtual Desktop Agent runs on the computers that host the virtual desktops you want to deliver to your users. It provides the ICA service that manages communication between virtual desktops and endpoint devices, and between virtual desktops and delivery controllers. Without this agent, the DDC will not be able to communicate with virtual desktops. It is therefore essential to periodically verify the availability of the virtual desktop agent. This test enables administrators to run this availability check on each virtual desktop within each desktop group managed by the DDC.

 The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
VD_agent_availability Indicates whether the virtual desktop agent is available on this virtual desktop within this group. Percent While the value 100 indicates that the virtual desktop agent is available, the value 0 indicates that it is currently unavailable. If a virtual desktop agent is unavailable, DDC will not be able to communicate with the corresponding virtual desktop, thereby affecting the quality of the user experience with the XenDesktop solution. Note that if a virtual desktop agent is available, but the desktop is in maintenance mode, then the value of this measure will be 100. However, if the virtual desktop agent is currently unavailable, and the virtual desktop is in the maintenance mode, then this measure will report Not available.