eG Monitoring
 

Measures reported by XChgOWATest

Outlook Web Access (OWA) is a hypertext Transfer Protocol (HTTP) virtual server that enables users to access their Microsoft Exchange inbox using a Web browser. In the event that users are unable to access their mailbox, you can use the metrics reported by this test to determine whether the problem in HTTP access is local to the client access server or not.

 The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Login_rate Indicates the number of Outlook Web Access user sessions that are created per second. Login/Sec  
Current_unique_users Indicates the number of unique users currently logged on to Outlook Web Access. Number This value monitors the number of unique active user sessions, so that users are only removed from this count after they log off or their session times out.
Average_response_time Indicates the average time in seconds that elapsed between the beginning and end of an OEH or ASPX request. Msecs This is a good measure of the latency that a client is experiencing.

Higher values may indicate high user load or higher than normal CPU time.
Average_search_time Indicates the average time that elapsed while waiting for a search to complete. Secs Ideally, this value should be low at all times.
Request_rate Indicates the number of requests handled by Outlook Web Access per second. Reqs/Sec  
Failed_request_rate Indicates the number of Outlook Web Access requests that failed, per second. Reqs/Sec A zero value is typically desired. If the measure reports a non-zero value, the reason for the same should be investigated.
Store_logon_failure Indicates the percentage of Outlook Web Access user logons to Microsoft Exchange Mailbox servers that have failed currently. Percent Ideally, this value should be low.