eG Configuration
 

Software/Hotfix - Filter By

In an environment where a larger number of components are being monitored, tracking software installations and uninstallations on the managed components is difficult for administrators. Besides, ensuring legitimacy and availability of business critical software and maintaining safety of environment are the important duties of administrators. To help administrators in this regard, eG Enterprise offers the Filter By feature. Using this feature, you can easily figure out the following:

  • The list of software that are installed on or uninstalled from the managed components

  • The list of components that are installed with a particular software

  • The list of software that are available in a particular component

By analyzing the above-mentioned details, administrators can ensure whether the important software are available on the business critical components and also determine the availability of a software across multiple component, etc.

To access the Filter By page, click the icon available in the Configuration tab. Then, select the Filter By option from the Software/Hotfix drop-down menu in the Inventory tile. To generate the dashboard do the following:

  1. The Filter By page appears when you follow the menu sequence: Configuration -> Inventory -> Software/Hotfix -> Filter By. Now, select a criteria for analysis from the View By list box.

  2. Using this page, you can filter software installations/uninstallations and hotfixes applied on one/more managed components in the target environment, or those that are part of a zone, service or segment. The options provided by the View By list box are discussed hereunder:

    • Component:Select this option to choose the component(s) from across all the managed components in the environment.

    • Zone: To generate a report for one/more components that are included in a zone, pick the Zone option. A Zone drop-down list will then appear, from which you would have to select the zone to which the components of interest to you belong. A Sub zone flag also appears. Indicate whether the components present within the sub-zones of the chosen zone are also to be to be considered for report generation, by setting the Sub zone flag to Yes.

    • Segment: If you want to generate a report for one/more chosen components that be y long to a segment, select the Segment option from View By list box, and then pick the Segment from the drop-down list that appears.

    • Service:If you want to generate a report for one/more components involved in the delivery of a service, select the Service option from View By, and then pick the required Service from the drop-down list that appears.

  3. By default, Software is chosen from the Software/Hotfix list indicating that this page will display the details for the software installations/uninstallations and updates by default. If you want this page to display details for hotfixes, then choose Hotfix from this list.

  4. The operating systems on which the managed components are running will be listed in the Operating system list. By default, All option is chosen from this list. If you want this page to display details for a chosen operating system, then you can choose that particular operating system alone and proceed with other specifications needed for generating the dashboard.

  5. Choose a Component Type for which the page needs to dispaly details. By default, All option is chosen from this list. If you want this page to display the details for a chosen component type, then you can choose that particular component type alone.

  6. Then, specify the Timeline for filtering the details. You can either provide a fixed time line such as 1 hour, 2 days, etc., or select the Any option from the list to provide a From and To date/time.

  7. Note:

    For every user registered with eG Enterprise, the administrator can indicate the maximum timeline for which that user can filter the details. Once the maximum timeline is set for a user, then, whenever that user logs into eG Reporter and attempts to generate a report, the Timeline list box in the report page will display options according to the maximum timeline setting of that user. For instance, if a user can generate a report for a maximum period of 3 days only, then 3 days will be the highest option displayed in the Timeline list - i.e., 3 days will be the last option in the fixed Timeline list. Similarly, if the user chooses the Any option from the Timeline list and proceeds to provide a start date and end date for dashboard generation using the From and To and Hr and Mins specifications, eG Enterprise will first check if the user's Timeline specification conforms to his/her maximum timeline setting. If not, report generation will fail. For instance, for a user who is allowed to generate reports spanning over a maximum period of 3 days only, the difference between the From and To dates should never be over 3 days. If it is, then, upon clicking the Run Report button a message box will appear, prompting the user to change the From and To specification.

  8. Then, choose an option from the Filter By list to view the details of your interest. This list offers various options to refine the details.

  9. If you wish to view the details of all the software installations or uninstallations in your target environment, then choose All installed software or All uninstalled software option correspondingly from the Filter By list. Now, click on the Submit button to view the details. For instance, if you select All installed software option, then all the software installations for the chosen period will be listed in a table. Viewing the details displayed in the table will help you to identify which version of particular software is installed on which component. You will also able to find out when exactly the software was installed, etc.

    The Filter By list not only allows you to view the history of all the software installations/uninstallions performed during the chosen period, but also lets you to filter the details of software that are installed or uninstalled recently. To view such details, choose the Currently installed software or Currently uninstalled software from the Filter By list and click the Submit button to view the details.

    Sometimes, you may wish to view the details of components that are installed with/without a particular software. To cater to this requirement, the Filter By list contains the Components having software and Components not having software options. When you select one of the said options, the Filter field will appear. Then, specify the name of software of your interest in the Filter filed and click Submit button.

    In addition, this page also helps you to find out the availability/non-availability of software in a particular component in the target environment. To know the availability/non-availability of the software, select the Software available in the components or Software not available in the components option from the Filter By list. When you select one of the said options, the Filter field will appear. Then, specify the name of component of your interest in the Filter filed and click Submit button.

    In some circumstances, you may want to know about software installations performed on critical component types/components/operating systems. In such cases, you can use the Filter option given in the above-said sections to filter the details based on a particular component type/component/operating system/software/software version of your interest. Dragging the Filter slider to right side will enable the filter icons in all columns of the table. Using these icons, you can easily filter and view the details of your choice without having to scroll down. In addition, you can also sort the filter results using Sort Ascendingand Sort Descending options provided along with the filter icon.

    To clear all the filter options that you have selected, click on the Clear Filter Data button.