Agents Administration - Tests
 

Default Parameters for SaaSNetworkTest

This is an external test that emulates a network-level ping to the cloud-based Exchange server and reports whether/not network connectivity to the server is available, and if so, how responsive the server is to network requests. In the process, the test reveals any break or slowness in the network connection to the Exchange Online service.

This page depicts the default parameters that need to be configured for the SaaSNetworkTest test.

  • The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

  • The size of packets used for the test (in bytes) has to be specified against the PACKET SIZE parameter.

  • The number of packets to be transmitted during the test has to be specified against the PACKET COUNT parameter.

  • In the TIMEOUT text box, specify how long after transmission should a packet be deemed lost (in seconds).

  • Specify the interval (in milliseconds) between successive packet transmissions during the execution of the network test for a specific target in the PACKET INTERVAL field.

  • By default, the TARGETS parameter is set to Office365.sharepoint.com. This test will emulate a network-level ping to this target only.

  • The DD FREQUENCY refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD FREQUENCY.

  • Once the above values are provided, click on the UPDATE button to register the changes made.

When changing default configurations of tests, the values with “$” indicate variables that will be replaced by the eG system according to the specific server being managed - for instance, $hostName is the host/nickname of the target host, $port is the port number of the server being monitored. E.g., for a server xyz:80, $hostName will be changed automatically by the eG manager to “xyz*” and $port will be changed to “80” when configuring a test.