Agents Administration - Tests
 

Configuration of CtxSFToDDCConnTest

The Desktop Delivery Controller is the central management component of a site and is responsible for managing user access, brokering and optimizing connections. When a user submits credentials to the Citrix web site hosted on the Citrix StoreFront server, the credentials are verified directly to a Domain Controller, and the validation is passed over to the Desktop Delivery Controller to begin resource enumeration. The Desktop Delivery Controller then queries the site database for the Delivery Groups assigned to the user. The resources defined by the Delivery Groups are sent to the StoreFront server and presented to the user. Then, the user uses the allocated resources to start a desktop or application session.

This implies that the non-availability of the Desktop Delivery Controller can bring the resource enumeration process to a halt! The users may no longer be able to access the resources and consequently, will be denied access to the business-critical applications/services! To avoid this, administrators must periodically check if the Desktop Delivery Controller is available and promptly detect its unavailability. This is exactly what the CtxSFToDDCConnTest test does! This test continuously monitors all the Desktop Delivery Controllers that are in communication with the target StoreFront server and promptly reports the availability of each Desktop Delivery Controller.

The default parameters associated with this test are:

  • The TEST PERIOD list box helps the user to choose how often should the test be executed.

  • In the HOST text box, specify the IP address of the host for which this test is to be configured.

  • In the PORT text box, specify the port at which the specified host listens. By default, this is 443.

  • The DETAILED DIAGNOSIS makes diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option. The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

    • The eG manager license should allow the detailed diagnosis capability
    • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0
  • If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS check box will appear in this page. Clicking on this check box will allow you to apply the configuration to all/selected components of that type.

  • Once the above values are provided, click on the UPDATE button to register the changes made.

When changing default configurations of tests, the values with “$” indicate variables that will be replaced by the eG system according to the specific server being managed - for instance, $hostName is the host/nickname of the target host, $port is the port number of the server being monitored. E.g., for a server xyz:80, $hostName will be changed automatically by the eG manager to “xyz*” and $port will be changed to “80” when configuring a test.