Configuration of PrintJobStatTest

This test reveals statistics pertaining to the operational and non-operational states of print jobs that are being queued for printing. Besides, this tests also reports the total number of jobs submitted for printing and the number of print jobs that exceed a configured size limit. This way, administrators are alerted to excessive load on the print server, and processing bottleneck in the print queue.

The default parameters associated with this test are as follows:

• The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

• In the HOST text box, specify the IP address of the print server for which this test is to be configured.

• In the PORT text box, specify the port number through which the print server communicates.

• The test will report the count of those jobs that exceed a size greater than the value (in KB) specified in the MAX SIZE parameter. The default value of this parameter is none.

• To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

  The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability.

  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

• If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS check box will appear in this page. Clicking on this check box will allow you to apply the configuration to all/selected components of that type.

• Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing the configuration for specific servers, a “*” beside the text box corresponding to the parameter signifies that these values have to be manually configured by the user. The parameter values that require to be configured will typically be prefixed with a “$“ or contain a series of “*”. A value of "none" in the parameter value indicates that the corresponding parameter value can be changed if required.