Licensing Preferences

By default, a user receives email/SMS alerts for all issues pertaining to all components assigned to him/her. In some virtual environments, administrators may want to keep track on the license utilization as well as the license information on a daily basis. To cater to the needs of such administrators, eG Enterprise provides eG Enterprise provides with the option to configure the eG manager to send out email/sms alerts related to license validity and license utilization. Besides, the administrators may also be alerted on the license utilization pertaining to each zone configured in their environment.

To avail such selective alerting on license validity and license information, first, click the License node of the Settings tree in the Mail Alert Settings panel. This will open the LICENSE PREFERENCES section in the right panel. Here, set the License validity mail alert flag to Enable. This will allow the administrators to receive email alerts on the validity of the eG manager license. Once the License validity mail alert flag is set to Enable, administrators would be required to provide the number of days prior to which they would wish to be alerted on license expiry. For this, specify the number of days before which you should be alerted about the license expiry against the Alert users text box. By default, the eG manager sends out the email alert before 7 days to license expiry.

Note:

The email alert will be sent once in a day.

Likewise, to be alerted on the license utilization, set the License usage mail alert flag in the LICENSE USAGE section to Enable. If an MSP/partner, that has deployed multiple eG Managers across different customer locations, wants to know license usage info for billing purposes, they should be able to generate a report of license count consumed by each eG Manager delivered to them by email, making license management and billing extremely easy. To achieve this, once the License usage mail alert flag is enabled, you should do the following:

• Set the Include zone usage mail alert flag to Enable if you wish to be alerted to the license utilization in each zone configured in your environment.

• Specify whether the generated license usage report should be Concise or Descriptive against the License information flag. If Concise option is chosen, then the license usage report would have the basic amount of information that an administrator should be aware of. On the other hand, if the Descriptive option is chosen, a detailed license usage report would be sent to the administrators.

• Choose how the license usage report should be attached in a mail from the Attachment Type list. By default, PDF option is chosen from this list. If you wish to receive the report as a CSV format, then select CSV from this list. If you wish to view the information in a text format within the email, then select Encrypted Text option.

• Then, need to specify the dates on which the alert should be received. For this, specify a comma-separated list of dates(ranging from 1 to 31) against the Alerts on text box.

• Next, specify a comma-separated list of email IDs to which the email alerts have to be sent in the Send alert to text box

• Finally, click the Update button to save the settings.