Agents Administration - Tests
 

Configuration of HoldQueueTest

This test periodically monitors the hold queue of the target Postfix mail server and reports the total size of the queue as well as the split up of the message count in terms of time duration i.e., the number of messages that were in the queue for a specified time duration.

The default parameters associated with this test are:

  • The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

  • Specify the host for which this test is to be configured in the HOST text box.

  • Specify the port at which the specified HOST listens in the PORT text box. By default, this is NULL.

  • By default, the USESUDO flag is set to False indicating that the test does not collect the queue related statistics, by default. If this flag is set to True, then the test uses the sudo command to collect the queue related statistics.

  • Specify the duration (in seconds) beyond which this test should time out in the TIMEOUT text box. The default is 30 seconds.

  • To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

    The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

    • The eG manager license should allow the detailed diagnosis capability
    • Both the normal and abnormalfrequencies configured for the detailed diagnosis measures should not be 0.

  • If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS check box will appear in this page. Clicking on this check box will allow you to apply the configuration to all/selected components of that type.

  • Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing the configuration for specific servers, a “*” beside the text box corresponding to the parameter signifies that these values have to be manually configured by the user. The parameter values that require to be configured will typically be prefixed with a “$” or contain a series of “*”. A value of "none" in the parameter value indicates that the corresponding parameter value can be changed if required.